This Privacy Policy describes how Releather (“Releather”, “we”, “us” or “our”) collects, uses and shares your personal information when you visit, use or make a purchase from our store (the “Site”), or otherwise communicate with us.
We are the data controller responsible for your personal information. If you have any questions, contact us at re-leather@outlook.com.
Last updated: 21.07.2026
1. Information we collect
When you use the Site we collect the following categories of personal information:
- Contact & order details you provide — name, billing and shipping address, email address, phone number, and the details of the products you buy.
- Payment information — card or payment details are collected and processed directly by our payment providers (for example Shopify Payments, PayPal); we do not store full card numbers.
- Account & communications — any information you share when you create an account, contact support, leave a review or sign up for marketing.
- Automatically collected data — device and browser type, IP address, pages viewed, referring pages, and similar usage data collected through cookies and comparable technologies.
2. How we use your information
We use your personal information to:
- process, fulfil and deliver your orders, and send order confirmations and updates;
- provide customer support and respond to your enquiries;
- process payments and help prevent fraud;
- send marketing communications where you have agreed to receive them (you can opt out at any time);
- operate, improve and secure our Site; and
- comply with our legal obligations and enforce our terms.
3. Legal bases for processing (UK/EU users)
Where UK or EU data protection law applies, we rely on the following legal bases: performance of a contract (to fulfil your orders), your consent (for marketing and non-essential cookies), our legitimate interests (to run, protect and improve our business) and compliance with a legal obligation.
4. How we share your information
We share personal information with trusted third parties only as needed to run our business, including:
- Shopify, which powers our online store and hosts our data;
- payment providers that process your transactions;
- suppliers, fulfilment and shipping partners who prepare and deliver your order (as we may use a dropshipping model, some orders are shipped directly by our suppliers, which can involve transfers as described below);
- analytics, marketing and review providers that help us understand and improve the Site; and
- authorities or advisers where required by law, to protect our rights, or in connection with a business transfer.
We do not sell your personal information.
5. International transfers
Because we and some of our suppliers and service providers operate internationally, your personal information may be transferred to and processed in countries outside the UK or your country of residence, including where our suppliers are located. Where we do this, we take steps to ensure appropriate safeguards are in place as required by applicable law.
6. Cookies
We use cookies and similar technologies to operate the Site, remember your preferences, analyse traffic and support marketing. You can control cookies through your browser settings and, where shown, through our cookie banner. Some features of the Site may not work properly without cookies.
7. Data retention
We keep your personal information for as long as needed to provide our services, fulfil the purposes described in this policy, and meet our legal, accounting or reporting obligations. When it is no longer needed, we delete or anonymise it.
8. Your rights
Depending on where you live, you may have the right to access, correct, update, port or delete your personal information, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, contact us at [your support email].
UK and EU users also have the right to lodge a complaint with their local data protection authority — in the UK, the Information Commissioner’s Office (ICO) at ico.org.uk.
9. Security
We use reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children’s privacy
The Site is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
11. Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by a revised “Last updated” date and will be effective once posted.
13. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at re-leather@outlook.com.